Diamond Heating & Cooling
  • 22-Nov-2017 to 21-Jan-2018 (PST)
  • Customer Service
  • Boise, ID, USA
  • Full Time

This is your chance to take your customer service career to the next level!  Can you take a solid base of existing business and create positive growth while building strong relationships?  Come work for the premier heating and cooling specialists in the Boise area!  Diamond Heating and Cooling is immediately seeking an exceptional Customer Care Representative to help grow our customer base.  If you are a self-motivated individual with great work ethic and would like to be rewarded for your dedication, then we would love to get to know you!

About Diamond Heating and Cooling

Hard work, ambition, safety, honesty and the desire to be a superior presence in a demanding business have won our reputation of quality and dependability placing us "A Cut above the Rest."  In business since 1999, Diamond Heating and Cooling, Inc., offers expertise and know-how when it comes to heating and air conditioning sales, service, maintenance, and installation. We employ experienced and certified professionals who have been in the industry for many successful years. As a matter of fact, if we added all of our experience up we would have over 150 years of Heating & Cooling experience at your fingertips.  Come join our team!

Benefits for the Customer Care Representative Position

As part of our company, we believe in all our employees and offer the opportunity for advancement.  We are happy to offer our Customer Care Representative a salary of $12 per hour plus bonuses.  In addition, we offer medical insurance, 401K, 1 week paid vacation per year and 5 paid holidays. 

A Day in the Life of a Customer Care Representative

As a Customer Care Representative, you will be focused on our customer's and providing great customer service.  You will answer all incoming calls, memorize and reiterate a script, schedule appointments, and answer or redirect customer concerns.  Our Customer Care Representative will perform other duties as assigned, such as filing or other client relations duties.

What you Need to be Qualified for the Customer Care Representative Position

  • Friendly, outgoing phone voice
  • Upbeat, professional, and enjoys helping people
  • Genuine empathy toward customer's problems
  • Computer literate, can multitask and has good listening skills
  • Committed and has a thirst for improvement
  • Typing requirement of at least 30 wpm

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you meet the qualifications and have the desire to work with the best in the business, please fill out our 3-minute mobile friendly application so that we can review your information.  We look forward to meeting you!

Background and Drug Screening will be done before an offer is made.

Diamond Heating & Cooling
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